​​Professional Services

SolarWinds® Integration and Implementation Professional Services 

CourtesyIT, LLC brings the ability to customize and optimize your SolarWinds® Solution by utilizing “out of the box” and customizable service offerings designed specifically Client solutions. Our cleared staff is able to adeptly navigate the most complex enterprise systems to install, configure, and tuning your SolarWinds® instance.  

CourtesyIT, LLC provides on-site consulting services for all phases of a deployment on a Government/DoD IT environment with our SolarWinds® SCP certified engineers and consultants. We offer customized integration for all the Orion Products (SAM, NPM, NTA, NCM, DPA, IPAM, and other SolarWinds® products) as we understand a SolarWinds® Solution is not a one-size fits all situation. 

Common requests from federal government agency customers have told us what they want in a total IT management solution (Application and Hardware) ....and we listened. Our SolarWinds® solutions provide:
• Interoperability – Support heterogeneous environments
• Compliance – Regulations such as DISA STIGs, FISMA, NIST, HIPPA, and NERC
• Visibility – Dashboards for Service Centers to Executives
• Scalability – Utilization of High Availability architectures• Efficiency – Accurately identifying efficient polling and management traffic requirements

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Health and Diagnostics – 1 to 2 Days

This offering is for customers to have a SolarWinds SME validate the SolarWinds Instance and provide recommendations on how to improve efficiency of the suite of servers. The SME will evaluate the system operation, how the instance is being used, shortcomings with deployment, configuration issues, and general best practices for operating a Solar- Winds Solution within the Customers specific Environment.

Professional Services

  Professional Service is for those customers needing extended assistance with their So- larWinds deployment over the course of a year. Professional Service from a Solar- Winds SME range from 1920 hours to 240 hours. These services include:
  Architecture and Design Deployments
  Training on currently licensed products
  Traveling to customer sites to provide in house consultations
  Working with organizations service desk, operation centers, and IT groups on using SolarWinds daily to complement current workflow
  Promote the use of Automation using SolarWinds
  Promote Network Management Solution health
  Provide documentation and operating procedures

CourtesyIT, LLC